Data security

G77u Privacy Policy – Our Firm Commitment to Protecting Your Data

Your personal data is held in trust with us. Everything about what information is collected when you register or use g77u, how it is stored, and what rights you have — all explained here, transparently.

Last Updated: June 2026 SSL 256-bit encryption 10 sections
Key highlights

Our Core Data Protection Principles

Here's a quick summary before you read the full details

Only necessary information

G77u collects only the information that is genuinely needed to operate the service. No unnecessary data is collected.

Maximum Security

Your data is protected through 256-bit SSL encryption, encrypted databases, and regular security audits.

Never sold to third parties

Your personal data is never sold to advertisers or third parties. g77u will never deviate from this policy.

Your Controls

You have the full right to request to view, correct, or delete any personal information we hold about you.

In compliance with local law

G77u complies with Bangladesh and international data protection laws. No information is shared beyond what is legally required.

Caution Regarding Changes

If any significant changes are made to the Privacy Policy, you will be notified in advance via email or an in-app notification.

1

Introduction & scope

G77u (including its operating entity, hereinafter referred to as "we" or "g77u") treats your privacy as a top priority. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services, why we collect it, and how we keep it secure.

This policy applies to all digital services provided by g77u. By using g77u, you are considered to have automatically consented to this policy. If you have any objections, please contact us before using the service.

This Privacy Policy is written in Bengali to ensure all users in Bangladesh can read and understand it with ease. In the event of any discrepancy between the English and Bengali versions, the Bengali version shall prevail.

2

What data we collect

G77u collects two types of data — information you provide directly, and data generated automatically while you use the platform.

Data Type Example Purpose
Identity Information Name, date of birth, NID number Account Verification (KYC)
Contact Information Mobile number, email Login & notifications
Financial information BKash/Nagad number, transactions Payment processing
Device information IP address, browser, OS Security & Fraud Prevention
Usage data Betting history, game logs Service Improvement & Support

G77u will never ask for your bank PIN, bKash PIN, or account password. If anyone requests this information, it is a fraud attempt — report it to us immediately.

3

How We Use Your Data

G77u uses your data only for the specific purposes listed below. We believe transparency in data use is the foundation of trust.

  • Account management: For registration, login, and identity verification purposes.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To provide you with fast and effective support when you need help.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal obligation: To provide required information to licensing authorities and legal bodies.
  • Service improvement: For anonymous analytics to improve the app and website experience.
  • Relevant Offers: To send you relevant promotions based on your preferences (you can unsubscribe at any time).
4

Data retention & duration

G77u retains your data only for as long as necessary or as required by law. Even after you stop using the service, certain information may be kept for a legally mandated period.

  • Active account data: retained for as long as the account remains active.
  • Transaction records: typically 5 years, in accordance with financial regulatory requirements.
  • KYC documents: up to 7 years, in accordance with licensing regulations.
  • General data after account closure: deleted after 3 months.

All data is stored on encrypted servers and can only be accessed by authorized personnel for designated purposes.

5

Data sharing with third parties

G77u does not sell your data. However, limited information may be shared with trusted partners in certain specific circumstances.

  • Payment Processors: bKash, Nagad — only the information required to complete transactions.
  • Game providers: Pragmatic Play, Evolution, and others — game results and session data.
  • Licensing Authority: As required by regulatory authorities under applicable legal obligations.
  • Law enforcement: In response to a court order or a lawful request from a government authority.

Before sharing data with any third party, their privacy policy is reviewed and a Data Processing Agreement (DPA) is signed.

6

Cookies & Tracking Technologies

Cookies are used on the g77u website and app to improve service quality. The different types of cookies are described below.

7

Your Data Rights

As a g77u user, you have full ownership of your personal data. To exercise any of these rights, contact our support team directly.

Right to access

You may request to know what information we hold about you.

Right to rectification

You may request correction of any inaccurate or incomplete information.

Right to erasure

You may request the deletion of your data under certain conditions.

Right to data portability

You may request your data in a portable format.

Right to restrict processing

You may object to your data being used for specific purposes.

Marketing Opt-Out

You may request to opt out of promotional emails or notifications.

To exercise any data rights privacy@g77u.bet to email us. g77u is obligated to respond within 30 business days.

8

Security Measures

G77u protects your data using industry-leading security measures, enforced at both the technical and organizational level.

  • SSL encryption: All data transmissions are secured with 256-bit TLS encryption.
  • Encrypted Storage: All data stored on our servers is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of protection to your account using OTP or an authenticator app.
  • Regular Security Audits: Annual penetration testing conducted by third-party specialists.
  • Access Controls: Only authorized personnel can access data on a need-to-know basis.
  • Data breach response plan: In the event of a data breach, authorities and affected users will be notified within 72 hours.
9

Protection of Minors' Data

G77u strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.

  • Age verification is mandatory at registration.
  • If any user is found to be under 18, their account and data will be deleted immediately.
  • If any transaction is detected on a minor's account, their family will be notified.

If you believe a minor is using g77u, please support@g77u.bet to let us know. We will act promptly.

10

Contact & complaints

Our dedicated privacy team is always available for any privacy-related questions, complaints, or rights requests.

  • Email: privacy@g77u.bet (for privacy-related inquiries)
  • General Support: support@g77u.bet
  • Live Chat: Click the chat button on the app or website (24/7 in Bengali)
  • Response Time: 24 hours for general queries; 30 business days for data rights requests.

Any changes to this Privacy Policy will be clearly announced on the website, and registered users will be notified in advance by email or push notification.

General questions

Frequently Asked Questions

Important questions about account & security

Registering on g77u is a straightforward three-step process. First, you create an account with your mobile number (a bKash or Nagad number works best) and a password. You then confirm your number via OTP verification. When you make your first withdrawal, you will need to complete KYC — this requires your full name, date of birth, and details from your National ID card or birth registration certificate. This information is used solely for identity verification and nothing else.

After logging into the g77u app, tap the profile icon in the top-right corner. Go to "Security Settings" or "Security." You will find the "Two-Factor Authentication (2FA)" option there. Once enabled, an OTP will be sent to your number each time you log in — simply enter it to access your account. You can also use the Google Authenticator app, which offers an extra layer of security. With 2FA active, no one else can access your account even if they know your password.
Trusted Platform

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